We have been very fortunate to meet Tumi, an extremely motivated and enthusiastic resident of Lesotho (a small country surrounded by South Africa), who wanted to bring bicycles to his community via a Mike’s Bikes Sister Shop. A lot of hard work has gone into this latest project, and here we present a series of photos that shows the progression of this amazing upstart bike store. (click the images below to expand)

 

In the beginning there was, well, a plot of dirt with a box on it. That white container you see there is the first part of the shop.

The white container gets new paint!

The other half of the shop is getting picked up here. It will be placed beside the purple container...

...and gets new paint, too!

The foundation is put into place at the front of the shop.

Ah yes. A place to sit down and relax. Nice kit!

An awning gets installed to provide some relief from the booming sun.

Installing fixtures and storage inside the unit.

Storage inside the new shop.

Working on the shelves and clothing fixtures.

With donation bikes from our customers in Northern California, the shop is now open for business! Here, Tumi is fixing a flat for one of his new customers.

Tumi is very involved in the cycling community, both with recreational and competitive riders.In this photo, he is being awarded for completing UCI training.

The new hand-painted sign!

We’re proud to have another Sister Shop open and we feel lucky to have a dedicated guy like Tumi running the show.  With his involvement, we’re confident that more people in Lesotho will have a local shop they can count on for reliable and trustworthy service, making the bicycle a truly viable mode of transportation there.

(For a complete set of photos, visit our Flickr page.)

 

 

Many of us who have gone searching for a new bicycle have experienced the same thing; we somehow know when we’ve found the right one. There’s just something about being smitten by a particular bike, and, once that has happened to some of us, we simply must have it.

Rob Carle of Bicycle Recycle sent us a photo of one of the first customers at Jerry’s Bikes in Gaborone, Botswana. We think he experienced this exact phenomenon.

 

This old man was convinced that he needed a gold racing bike, despite our best efforts to convince him that a relaxed cruiser was the way to go. He liked the bike and wasn’t leaving without it.
-Jerry Kokwane

Transporting bicycles through Africa is no easy task.  Milton (of MK Cycles, our Sister Shop in Zimbabwe) shares with us the details of the various interruptions he encountered while hauling 41 second-hand bicycles from Gaborone to Bulawayo.

As I said, my trip back to Bulawayo with the bikes was an epic adventure of sorts. I had initially hoped to leave Gabz early on Friday morning, but when I showed up to collect the truck and trailer we discovered that The Beast didn’t have a “blue book” (vehicle registration) and that it was still registered to its former owner who had long left Botswana.  At this point, we were really screwed! Then enter Jane; one of Rob’s finest in my humble opinion.. we quickly proceeded to misrepresent to the police and transport department (in the nicest and closest-to-legal way we could) that we had been sent at just that moment by the original owner to get a new blue book for her.  And I guess our combined awesomeness was proof enough that we weren’t a pair of crims up to something dodgy and they signed our affidavits etc. and sent us on our merry way; blue book in hand!!  Of course, it took most of the morning and a bit of the afternoon, but it was beter than the two alternatives (i.e. no trip or prison for presenting false info to the police).  The next step was easy; getting the vehicle cleared by the police for international travel. This took us about two hours and at promptly 15:30 we were ready to roll.

The driver (Washington) and I hooked the trailer to our trusty vehicle and proceeded to the filling station where we gave The Beast 76 litres of yummy diesel. This, as you would know, isn’t a problem if the car you are filling up has an actual diesel engine. The Beast, however, runs a 24 valve, 6 cyclinder petrol engine (clear proof that a tough manly exterior can be fueled by sweet fruity wines and ciders!!).  We only had to drive two hundred meters before the error of our ways was clearly apparent. The Beast began to lurch violently and belch out thick plumes of white smoke. I then rushed back to the filling station to ask for a spanner and extra containers so we could drain all the fuel and called Terry and Rob and Steve and Boz to let them know what had just happened. To my surprise, no one reacted as though something cataclysmic had happened. But  I was gutted. I had just wasted $100.00 of fuel , a few more dollars on the guys from the filling station who helped us out, nearly killed the car that Rob had freely lent to us, wasted Terry’s time and money on a mechanic (Terry came over with a mechanic to help us out and called a mechanic to make sure the car was fine) and wasted our own time all in one stroke. I spent much of the night mourning and obsessing over my careless mistake and mourning what it had cost.

Fortunately, the plug on all Toyotas is easy to find but unfortunately, if you’re not a regular hand, it takes a bit of time to unscrew and also involves a fuel shower. Needless to say, three hours were spent correcting this unfortunate misadventure and at around 20:00 I had washed all the diesel away and we were once again on our way towards Zimbabwe.

We drove steadily (read as very very slowly) because we knew we only needed to get to Francistown at 8 the next morning and we even stopped at 3am to catch some zzz’s. But at around five in the morning we had our first encounter with the police. We were stopped and promptly fined for driving a trailer without a registration disc. At the time, we must have been very very sleepy because we, too, looked for the disc but could not find it.  But it was in fact hidden under the tarp we’d put over the trailer. And so we paid a BWP100.00 fine and pressed on towards the border. We passed through the Francistown without incident even though we had to stop briefly to refuel and rest. Unfortunately, we left without having breakfast because we overestimated the efficiency of our customs officials. We arrived at the border and around 8:30 and whisked through the Botswana side. At the Zim side, however, we were immediately presented with three challenges.

1. They refused to clear the car for entry because I was a Zim resident and the car was Botswana registered.  This is despite the fact that we had stamped and certified letters giving me “authority and permission to use the vehicle anywhere in Botswana, Zimbabwe, south Africa and Namibia.”

2. An internet-based Zimra entity known as “The System” was working in sporadic stops and starts and so the clearing agent could not register our documentation. This is especially funny because the Facebook on all the computers at the border seemed to be working just fine

3. The staff at the border (clearing agents especially) aren’t the brightest of stars.

We immediately set upon solving the only problems we could. We asked Terry to send us new versions of the letters of authority for the vehicle and proceeded to print and sign them on his behalf. And we also encouraged our clearing agent and Zimra staff to hurry up with a combination of smiles, threats, and long moments of time to let them work on our stuff.  It may seem as though these are solutions which are easy to implement, but the fruits of our labour only materialized at 21:30 hours, when at last we got our paperwork and left the border for Zimbabwe. We were both totally famished at this stage, but mercifully we made it to Bulawayo a little after midnight (we were delayed at each of the three roadblocks by police hoping that the bikes had either been stolen or smuggled into the country).

Having learnt from our first batch of bikes, I thought that I’d spend Monday doing inventory and catching up on MK Cycles news. I also thought I’d send my documents ahead so all the unnecessary delays could take place BEFORE we got there.

And so we set off for Francistown  on Tuesday morning to pick up our second batch of bikes and were twice stopped and fined for faulty brake lights on the trailer.  We also stopped as we passed through the border to make sure our clearing agents received our paperwork. “I’ve been working on it,” the (silly) man said. When we got to F-town, there was driving rain and somehow one of the wipers on the car had packed up.  And also, our contact had taken a road trip somewhere and it would be at least an hour and a half before he got back.  So we passed away the time by having a healthy lunch and praying the rain away. As is the custom in Africa, our guy showed up two hours later and we spent a further 45 minutes packing the bikes.  We arrived at the Bots border at around 18:00 and spent thirty minutes sorting ourselves out there and then proceeded to the Zim side where disappointment galore lay in wait.  Not only had our clearing agent done very little, but he’d also gone home for the night and refused to come back and get our papers done. In a fit of rage, I promptly found another clearing agent who promised that he would work on our stuff quickly and charged us to be at the border at 08:00 the next morning.  I left him my papers and the trailer at the border.

The next morning, we were at the border looking for our shiny new clearing agent.  We found him lounging around in his office. He then told us how he hadn’t worked on our documents because he was afraid of our old clearing agent.  After I’d told him very roundly that if he said he’d do it and that I’d be unpleasant to both of them if he didn’t get himself into gear, he went to contend with our old foe; The System.  He managed to tell The System that MK Cycles was at the border but he didn’t tell it that we were income tax registered (this error cost us $65.00 and cost him $50.00).  At the sheer weight of his announcement, the system collapsed and the internet was rendered good for nothing other than Facebook.  It returned at around 16:00 and finally we were told we were “free to leave” at 17:30-ish, but Zimra had questions for us first.  For the next thirty minutes we were quizzed about why we bought second-hand bikes, why they cost so little, and finally, why the fonts on our last two invoices were different. They seemed satisfied and set to let us go, but them they had yet another question; “are you sure you have just 41 bikes in that trailer??????”

By this time, all I wanted to do was do a Genghis Khan and fill a mass-grave with clearing agents and Zimra guys.  But instead, Washington and I unpacked the trailer, counted the bikes and then reloaded them. This time we left the border at 22:30 and after the customary police stops, we were in bed at around 1 in the morning.

Fortunately, The Beast braved this ordeal nearly as well as we did and only needed minor repairs, coolant, oil and regular drinks of the correct fuel. We returned him in one piece on Thursday…..

So there it is, how I got all the bikes to the shop.  Between now and the next time, I hope something changes to make it quicker and less costly.

Let it be known: Our friends at Specialized Bicycles have hearts as big as their bike-designing brains. Late last year they made the single biggest donation to our projects in Africa that we have ever received, and all of us here at Mike’s are hugely grateful for their gift of bicycle-powered, well, empowerment.

The first component of this gift was an entire 40′ shipping container full of parts, accessories, and riding gear that was loaded up at Specialized’s Salt Lake City warehouse. This was container #12 that we have shipped to Africa, and it was sent directly to our new distribution center Bicycle Recycle in Gaborone, Botswana. This sorely-needed equipment will be spread throughout our Sister Shops to help keep existing bikes running, help refurbish used donation bikes, and to help enable the local population to ride in greater safety and comfort.

Specialized Africa Sister Shop Donation

Having been familiar with our Africa Sister Shop program for some time, Specialized determined the most effective bike to donate considering the conditions in these developing communities would be a light cargo bike. When we agreed with this premise they shocked us by committing to donate no less than 100 of these bikes, brand-spakin’-new! The cargo bikes joined our customers’ donation bikes to fill Container #13, which was loaded at our warehouse in San Rafael.

We could not be more thankful to have a partner in Specialized that not only produces the best bikes in the world for us to provide to our customers, but who also shares our belief in the power of the bicycle to make life better for those in need.

 

If you’ve been following our project for a while, you know that we have set up three Sister Shops in Botswana, Namibia, Zimbabwe, and have plans for a fourth in Lesotho.  While it was a difficult task to get these shops up and running, it was fairly straight forward – we pack a container full of bikes, ship it over, and then we meet it there and get a shop set up. After doing this three times, I feel we have it down, although there are always new challenges.  One thing to note is that this project would be impossibly more difficult if weren’t for the incredible generosity of our customers and vendors!  But now that the shops are up and running and have sold through

their initial container load, they have found it very difficult to get resupplied.  We have been creative in attempting to resupply them ourselves, but given the lead time and the fact that we can only send a 40’ container, it’s just not a reasonable or manageable solution. We’ve worked with BEN Namibia to get some bikes to MakVeto, we’ve sent three total containers to JonMol in Botwsana, and now MK Cycles in Zimbabwe has sold through its initial container.  While there is a distributor in S. Africa called ProBike that can supply these shops with parts and bikes, they don’t really want to deal with these countries, especially for small resupply orders, and the logistics of transporting and paying for the orders are daunting.  This is a huge problem and a threat to the future sustainability of our Sister Shops.  Remember, our ultimate goal is for these shops to be profitable and grow without any outside financial help or further philanthropy required.

 

So what do we do about this resupply issue?  We originally thought the supply chain from S. Africa would be able to support our shops, but that’s not the case. That’s where the Carle brothers enter the picture.  Rob and Andrew Carle own a freight company, GMR Freights, based in Johannesburg and Gaborone (capital of Botswana) and they transport goods all over southern Africa.  And they just happen to be obsessed with cycling! Rob is based out of their Gaborone office and that’s where our relationship started.  He heard there was a new shop in town and went to check out JonMol.  He met Bones and Jerry and very soon became their best customer. As their relationship grew, Rob provided a lot of assistance to JonMol and was very interested in helping the shop be successful.  We met Rob when he helped us deal with a container destined for Gaborone that was literally sliced open by a forklift operator en route to JonMol.  Rob’s expertise in dealing with this process was invaluable.  If it weren’t for him, that container would still be sitting at the port in South Africa with its guts spilling out…

At the same time that all of this was happening, Rob and Andrew were growing increasingly frustrated with the supply of high end bikes and parts in South Africa and Botswana.  So much so that they began exploring options for importing and distributing themselves.  There are two major obstacles in the distribution business – one is the access to product and the other is the logistics of moving those products to where they need to be.  As a successful freight company, the movement of product is not an issue and as for access to product, that’s where Mike’s Bikes comes in.

 

We have access to almost everything the bike industry produces.  And since we already have containers going from California to southern Africa, and since we need help supplying our Sister Shops, there are some obvious synergies.  So several months ago, we tried an experiment. Rob set aside some warehouse space in Gaborone and we sent him a container of bikes and some basic spare parts needed by the Sister Shops.  Also in the container was a decent amount of our BikeSmart line of products.  Rob agreed to warehouse the donated bikes and parts and supply our Sister Shops, in exchange for us allowing him and Andrew to begin selling BikeSmart into higher end shops in South Africa.  He affectionately called it the “Robin Hood” model.  If they can sell enough quality products to shops in South Africa, they can cover their costs on supplying our Sister Shops.  Rob even took one of his old Land Cruisers, which we’ve named “the Beast”, and repurposed it as the Mike’s Bikes Sister Shop Distribution Vehicle!  With the trailer, it can deliver 40 bikes to almost anywhere in southern Africa.  So far it has delivered two loads of bike and parts to MK Cycles in Zimbabwe, and two loads to MakVeto in Namibia.  And with JonMol just around the corner, supplying them is a snap.  The experiment worked and Bicycle Recycle was born!

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